Customer Journey Analyzer | Feature Requests

Customer Journey Analyzer

closed

jack

how long does it take the average person to order after seeing a Meta ad? A Google Ad? How long does it take them to Reorder?

Created by Felix

June 25, 2023

Alex

Pinned

Hey Jack, there is a "Time to conversion" column in "Conversion paths" to show you the average time. Is that what you want? This feature is already availble in Attribuly called " Conversion paths".

Alex

updated the status to

closed

This feature is now available at "conversion paths". So I'm going to close it.

Alex

Hey Jack, there is a "Time to conversion" column in "Conversion paths" to show you the average time. Is that what you want? This feature is already availble in Attribuly called " Conversion paths".

Joseph Raphael

Alex A metric for customer retention is needed but probably not in the conversion paths but in the main home dashboard to know the percentage or retuning customers from each channel (direct / organic / meta / google / snapchat / email... etc.)

Alex

Joseph Raphael I understand that split returning customers by their last touchpoint's channel? So you know which channel generates more retentions.

Joseph Raphael

Alex yes exactly, this analytic is not available on Shopify and will be very useful.

Felix

updated the status to

under review

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